According to former customs officer Stuart Reilly, dealing with drug smugglers and bootleggers was often easier than coping with a class of Year 8 students!
Now enrolled on a graduate teacher programme, Stuart says he is finding teaching much harder than he expected and has turned to Teachers TV for help.
In this programme, we send life coach Gladeana McMahon down to Dane Court Grammer School in Broadstairs to meet with Stuart and see what she can do to help.
Classroom management and dividing time fairly between classes are what Stuart identifies as his main problem areas.
Having observed him in the classroom, Gladeana offers Stuart her expert advice and returns two weeks later to see what changes he has made.